Dalhyd’s Managed Services deliver a comprehensive range of support, including functional and technical assistance, operational site support, ongoing system maintenance, regular health checks for applications and hardware, and automated monitoring.
Proactive Monitoring and Support
Managed service providers (MSPs) proactively monitor the infrastructure 24/7 to identify and address issues before they disrupt operations. This includes real-time monitoring of servers, networks, and storage systems.
Incident Response and Troubleshooting
MSPs offer rapid incident response and troubleshooting services to resolve infrastructure issues and minimize downtime. They maintain a skilled IT support team to address problems as they arise.
Security Management
Managed services encompass comprehensive security management, including firewall management, intrusion detection, and security updates. Security experts ensure the infrastructure remains protected from cyber threats.
Backup and Disaster Recovery
MSPs implement and manage backup and disaster recovery solutions, ensuring data is regularly backed up and can be swiftly recovered in the event of data loss or infrastructure failure.
Patch Management and Software Updates
Managed services providers handle software patching and updates to ensure the infrastructure is running the latest, secure, and optimized software versions, reducing vulnerabilities and improving performance.